Booking and Confirmation

Bookings for workshops offered by The Courtyard Door are made by email.
To request a place, please contact us using the email address provided on our website.
We will send you the workshop details, price, available places and payment instructions.
Your booking becomes binding once we have accepted your booking in writing by email.
Your confirmation email will contain the relevant details of your workshop, including the date, location, price and payment deadline.
By confirming your booking, you agree to these Booking Terms & Conditions.

Workshop Fees and Payment

The workshop fee and the services included are stated in the individual workshop description or booking confirmation. Unless otherwise agreed in writing, a deposit of 30% of the workshop fee is due upon booking confirmation. The remaining balance is payable no later than 30 days before the workshop begins. For bookings made within 30 days of the workshop date, the full workshop fee is due upon confirmation.is due within 7 days of booking confirmation. Your place is reserved once your booking has been confirmed. If payment is not received by the stated deadline, we may contact you to resolve the outstanding payment before releasing the place.The workshop fee includes only the services and materials expressly listed in the workshop description. Travel, accommodation, meals and other personal expenses are not included unless explicitly stated.

Cancellations by Participants

We understand that plans can change. If you need to cancel your booking, please notify us in writing by email.: hello@thecourtyarddoor.com
More than 60 days before departure: The cancellation charge will be calculated in accordance with the agreed cancellation terms and applicable law. Any amount paid in excess of the applicable cancellation charge will be refunded.
‍60 days or fewer before departure: A cancellation charge will apply in accordance with the agreed cancellation terms and applicable law. The charge will reflect the time remaining until departure, the expenses reasonably expected to be saved as a result of the cancellation, and any income reasonably expected from using the cancelled travel services for other participants.
The participant may provide evidence that no loss, or a substantially lower loss, has been incurred. Upon request, The Courtyard Door will explain the basis on which the cancellation charge has been calculated.If you are unable to travel, you may request to transfer your booking to another participant, subject to the statutory requirements and any reasonable conditions relating to the travel arrangements.
No cancellation charge will apply where the participant is entitled to withdraw from the package travel contract without compensation under applicable law, including in circumstances covered by Section 651h(3) of the German Civil Code (BGB).
Any refund due following cancellation will be made within the statutory time limit.

Cancellations or Changes by The Courtyard Door

We reserve the right to cancel or reschedule a workshop if necessary, including where the minimum number of participants has not been reached, a workshop leader becomes unavailable, the venue cannot be used, or safety concerns arise.If we cancel a workshop, you will be notified by email and offered a full refund of the workshop fee paid or, if you prefer, the option to transfer your booking to an alternative date.If we need to make a change to the programme, venue or workshop leader, we will inform participants as soon as reasonably possible. We will seek to preserve the nature and quality of the workshop.
Any rights you may have under applicable law remain unaffected. We are not responsible for separate travel, accommodation or other expenses you arrange independently, except where applicable law provides otherwise.

Workshop Content and Materials

Each workshop description outlines the activities, techniques and materials included.We aim to provide a thoughtful, hands-on learning experience in collaboration with craftspeople and local practitioners. The exact results of practical work may vary according to the materials, techniques and individual participation.Unless expressly stated in the workshop description, participants should not assume that they will make or take home a finished product, a particular item or a custom-made tool.Materials, tools and equipment provided for the workshop must be used with reasonable care and in accordance with the instructions given by the workshop leader.

Participant Responsibilities and Safety

Participant Responsibilities and SafetyParticipants are expected to follow reasonable safety instructions given by The Courtyard Door, the workshop leader or the venue.Please inform us in advance of any relevant allergies, dietary requirements or accessibility needs that may affect your participation. We will handle any personal information you provide in accordance with our Privacy Policy.Some activities may involve tools, dyes, pigments, natural materials, heat or other workshop-specific hazards. Relevant risks and safety instructions will be explained before the activity begins.
Participants are responsible for behaving respectfully towards other participants, workshop leaders, local craftspeople and the places in which workshops take place.We may ask a participant to stop an activity or leave the workshop if their conduct creates a serious safety risk or substantially disrupts the experience for others. Any such decision will be handled reasonably and in accordance with applicable law.

Photography and Documentation

We may take photographs or video recordings to document our workshops and the work of participating craftspeople. Participation in photography for promotional purposes will be voluntary. We will ask for separate permission before using identifiable images of participants for marketing or publication, and declining permission will not affect participation in the workshop. Participants are asked to respect the privacy of other guests and to obtain their permission before photographing or publishing identifiable images of them.

Travel and Personal Arrangements

Unless expressly included in the workshop description, participants are responsible for arranging and paying for their own transport, accommodation, meals and personal expenses.We recommend that participants check their travel arrangements and any relevant entry requirements before making non-refundable bookings.If a workshop is cancelled or rescheduled, participants should contact us promptly. The treatment of any separate travel or accommodation costs will depend on the circumstances and applicable law.

Complaints and Contact

f you have a concern about your booking or experience, please contact us by email as soon as possible so that we have an opportunity to address it.
‍Contact: hello@thecourtyarddoor.com

Applicable Law

These Booking Terms & Conditions are governed by the laws of Germany, subject to any mandatory consumer protection provisions that apply.Nothing in these terms limits any mandatory rights available to consumers under applicable law.

Workshop Provider

The workshop is offered by:
‍The Courtyard Door
Legal name: Colleen Eberz
Address: Berliner Str. 15, 74722 Buchen
Email: [Business email address]
These terms apply to workshop bookings accepted after they have been made available to the participant. Any amendments to the terms will apply only where legally valid and properly agreed or otherwise permitted by law.