The Courtyard Door

Privacy Policy

At The Courtyard Door, we respect your privacy and are committed to handling your personal data responsibly. This Privacy Policy explains what information we collect when you visit our website, contact us or enquire about our workshops and journeys.

1. Who We Are

The data controller responsible for the processing of personal data on this website is:
‍The Courtyard Door
Legal name: Colleen Eberz
Address: Berliner Str. 15, 74722 Buchen, Germany
Email: hello@thecourtyarddoor.com

2. Personal Data We Collect

Depending on how you interact with our website, we may process the following information:
‍Contact information: such as your name and email address when you contact us or enquire about a workshop.
‍Booking information: if you make a booking, we may process the information necessary to manage your booking and communicate with you.
‍Technical information: such as your IP address, browser type, device information and server logs, where collected by our hosting provider or other technical service providers.
‍Website preferences: information relating to cookies or similar technologies, where these are used and where applicable consent has been obtained.
Please do not send sensitive personal information unless it is necessary for your enquiry or booking.

3. How We Use Your Information

We use personal data for the following purposes:
*To respond to enquiries and requests.
*To provide information about our workshops and journeys.
*To manage bookings and fulfill contractual obligations.
*To maintain, secure and improve our website.
*To comply with legal obligations.
*To protect our legitimate interests, where permitted by applicable data protection law.
We do not sell your personal data.

4. Legal Bases for Processing

We process personal data only where a valid legal basis applies under the General Data Protection Regulation (GDPR). Depending on the circumstances, this may include:
*Contractual necessity: to take steps at your request before entering into a contract or to fulfil a contract with you.
*Legal obligations: where processing is necessary to comply with applicable law.
*Legitimate interests: for purposes such as responding to general enquiries, maintaining website security or protecting our legal rights, provided these interests do not override your rights.
*Consent: where required, for example for certain cookies, analytics or marketing activities.Where processing is based on consent, you may withdraw your consent at any time with effect for the future.

5. Website Hosting and Technical Service Providers

Our website is built and hosted using Webflow, provided by Webflow, Inc., or its relevant affiliates.
When you visit our website, technical information may be processed to deliver the website, maintain security and ensure its proper functioning.
Depending on the services and settings we use, Webflow and other technical service providers may process personal data on our behalf or in accordance with their own applicable terms.
For further information, please consult Webflow's privacy information: https://webflow.com/legal/privacy

6. Contacting Us

If you contact us by email or through a contact form, we process the information you provide to respond to your enquiry and, where applicable, prepare or manage a booking.
We retain this information only for as long as necessary for the relevant purpose, subject to statutory retention obligations and any need to establish, exercise or defend legal claims.

7. Cookies and Similar

TechnologiesOur website may use cookies or similar technologies that are necessary for its operation, security or functionality. If we use non-essential cookies or technologies for analytics, advertising or embedded third-party content, we will obtain consent where required by law before activating them.
You can manage your preferences through the cookie settings available on our website, where provided.

8. Third-Party Services and External Links

Our website may contain links to third-party websites, including Instagram and websites of our workshop partners. When you follow an external link, the privacy practices of the relevant provider apply. We do not control how third parties process personal data on their own websites.
If we embed third-party content directly into our website, additional information about the relevant provider and any associated data processing will be provided where required.

9. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).Where personal data is transferred to a country outside the EEA, we will ensure that an appropriate transfer mechanism or other valid legal safeguard is in place where required by the GDPR.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law or is necessary to establish, exercise or defend legal claims.The applicable retention period depends on the type of data and the purpose for which it was collected.

11. Your Rights

Subject to the conditions set out in applicable law, you may have the right to:Request access to your personal data.Request correction of inaccurate data.Request erasure of your data.Request restriction of processing.Object to processing based on legitimate interests. Request data portability where applicable. Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us at: hello@thecourtyarddoor.com
You also have the right to lodge a complaint with a competent data protection supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page, together with the date of the most recent update.

13. Contact

For questions about this Privacy Policy or the processing of your personal data, please contact:
‍The Courtyard Door
Email: hello@thecourtyarddoor.com
Address: Colleen Eberz, Berliner Str. 15, 74722 Buchen